Terms of service

Terms of Service

1. General By visiting and purchasing from Crantz, you agree to these Terms of Service. We reserve the right to update these terms at any time. Continued use of our store after changes constitutes acceptance of the updated terms.

2. Products & Availability We sell products sourced from third-party suppliers. We do our best to ensure accurate product descriptions and availability, but we cannot guarantee that all items are in stock at all times. We reserve the right to cancel orders if a product becomes unavailable.

3. Pricing All prices are listed in [DKK/EUR/USD] and are subject to change without notice. We reserve the right to refuse or cancel orders in the event of pricing errors.

4. Orders & Payment By placing an order, you confirm that the information you provide is accurate and that you are authorized to use the payment method. We accept [list payment methods]. Orders are not confirmed until payment is received.

5. Shipping Orders are fulfilled by third-party suppliers and shipping times may vary. Estimated delivery times are provided in good faith but are not guaranteed. See our Shipping Policy for more details.

6. Returns & Refunds Please refer to our Refund and Return Policy for full details on returns and refunds.

7. EU Consumer Rights If you are an EU consumer, you have rights under EU consumer protection law, including the 14-day right of withdrawal. Nothing in these terms limits or excludes those rights.

8. US Customers For customers located in the United States, these terms constitute the entire agreement between you and [Your Store Name]. We comply with applicable US federal and state consumer protection laws. Disputes will be resolved in accordance with Section 10 below.

9. Limitation of Liability To the fullest extent permitted by applicable law, we are not liable for delays or failures caused by third-party suppliers, shipping carriers, or circumstances beyond our control. Our total liability shall not exceed the amount paid for the order in question.

10. Governing Law & Disputes These terms are primarily governed by the laws of Denmark. EU customers may also rely on the mandatory consumer protection laws of their country of residence. US customers agree that any disputes will be resolved through good-faith negotiation, and if unresolved, through binding arbitration under applicable US law.

11. Contact Crantz | Theqeqeee@gmail.com | Nørremarken 45, Gevninge, 4000, Denmark